Frequently Asked Questions

• Where are you located?
  
• What are your shipping charges?
  
• Do you ship internationally?
  
• Do you take PayPal?
  
• How do we pay for international orders?
  
• How do I know if there are additional charges for shipping oversize products?
  
• Can you ship to APO of FPOs?
  
• Do you have a catalog?
  
• What if I cannot find what I am looking for on your website?
  

Yes, we ship all over the world. 

Shipping to Canada  - We offer direct shipping to Canada. Our shipping fees to Canada are all based on the size and weight of your order, and where it is being shipped. We use Fed Ex  Worldwide Express and Canada Standard. You can place the items you wish to purchase in the shopping cart, press the shipping calculator button, enter your postal code, and it will give you the exact price.

Shipping to all other countries - 

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

• 1. Shop for your items on our website and add them to your cart.
• 2. Setup your Bongo International account by clicking the below image.
• 3. After signup, Bongo will provide you with your very own US address.
• 4. Back at our site, proceed to checkout.
• 5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
• 6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
• 7. Choose your domestic shipping method, and Place Order.
• 8. Once completed, finish your verification process with Bongo.
• 9. Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

We do take PayPal. Choose PayPal on the pull down menu of the payment page.  You will be sent to PayPal.com.   Proceed with payment.   If outside the US Contact us at orders@in2art.com telling us what you would like to order and where it will be shipped to. We will then calculate shipping and give you a total and our PayPal account number.

1. Money Order: Choose this option on the payment page and mail us a money order drawn on a New York based bank. Money orders (bank checks) can be obtained at your local bank or retailer. We will ship your order immediately upon receipt of the payment. Send Money orders to: Art & Frame of Sarasota 1055 S Tamiami Trail Sarasota, FL 34236.
2. Western Union Quick Pay: Choose this option on the payment page and then visit your local Western Union Quick Pay agent. International customers pay a fee to the agent. Company Code: ARTANDFRAME,FL
   Account #: 18578
3. Western Union Money in Minutes Transfer: To use this payment method, submit your order and go to any Western Union office to send a Money in Minutes Money Transfer for the total amount to: Robert Antovel in Sarasota: Flordia: United States. You will receive a 10 digit MTCN (Money Transfer Control Number). Please email orders@in2art.com this MTCN with your order # to complete the payment process.          
   
4. Electronic funds transfer: Choose I Will Contact In2Art on the payment page. Email us to obtain the routing information for your payment. Visit your bank and ask to transfer funds. Our fee for this option is $25.00 international, please add the $25.00 to the total of the cost of the order. Your bank will also charge a fee, contact them for specific rate information.
5. PayPal: Contact us at orders@in2art.com telling us what you would like to order and where it will be shipped to. We will then calculate shipping and give you a total and PayPal account number. We will only ship your order if you have a confirmed address in PayPal.

Yes, we are happy to ship to our servicemen and women. We ship to all military addresses using US Priority Mail. Give us a call at 800-393-4278 or 941-366-2301 and we can calculate the shipping costs for your order. If you are unable to call go to http://www.in2art.com and select contact us.